At UBS Finance we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the rights you have in relation to your information when you use our website and services (including loan applications).
We collect information that you provide directly when you use our services or contact us. This includes: Identity data: full name, date and place of birth, national ID/ID number. Contact data: postal address, email address, phone number. Financial data: salary, proof of income, bank statements, IBAN or account details. Application data: loan purpose, employment/profession, supporting documents you upload. Technical data: IP address, device/browser information and cookies used for site functionality
We use your data for the following purposes: To process and assess loan applications and to verify your identity and eligibility. To communicate with you about your application, provide customer support and send notifications. To perform credit checks and fraud prevention where permitted by law. To comply with legal and regulatory obligations (e.g. anti-money laundering, tax reporting). To improve our website, products and services, and to carry out analytics and trend analysis.
Where applicable (for residents of the EU/EEA), we rely on one or more lawful bases to process your personal data: processing necessary for contract performance (to provide the loan service), compliance with a legal obligation, our legitimate interests (fraud prevention, improving services), or your consent where required.
We may share your personal data with: Service providers and partners involved in application processing, identity verification and credit checks. Regulators, law enforcement or courts where required by law. Third parties if we sell or reorganise our business (we will notify you if that happens).
We do not sell or rent your personal data to third parties for marketing purposes.
We keep your personal information only for as long as necessary for the purposes described in this policy, including to comply with legal, tax or accounting requirements. Retention periods depend on the nature of the data and the reason it was collected.
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure or destruction. However, no internet transmission can be guaranteed to be 100% secure.
Depending on where you live, you may have the right to Request access to or a copy of your personal data Request correction or deletion of your personal data Object to or restrict processing of your personal data Request portability of your data to another provider If processing is based on consent, withdraw your consent at any time
To exercise any of these rights please contact us (details below). We may need to verify your identity before responding.
Our website uses cookies and similar technologies for essential site functions, analytics and to improve usability. You can manage or disable cookies through your browser settings, but some features of the site may stop working.
Your personal data may be transferred to and processed in countries other than your own. When we do, we ensure there are suitable safeguards in place (e.g. standard contractual clauses) to protect your information.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
If you are in the EU/EEA and unhappy with our reply, you also have the right to lodge a complaint with your local data protection authority.
We may update this Privacy Policy from time to time. We will post the updated policy on this page and indicate the date of last revision.
Last updated: August 11, 2025
| Data category | Examples | Purpose |
|---|---|---|
| Identity | Full name, ID number, DOB | Verify identity & eligibility |
| Contact | Email, phone, address | Communication and notices |
| Financial | Salary, bank statements, IBAN | Credit assessment & payment processing |
| Technical | IP address, cookies | Security & analytics |
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